Introduction

At Kilo ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent platform and related services.

By using Kilo, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: Name, email address, and password when you create an account

• Payment Information: Billing details processed through our secure payment providers

• User Content: Data, workflows, and configurations you create within the platform

• Communications: Messages you send to our support team

Information Collected Automatically

• Usage Data: How you interact with our platform, features used, and session duration

• Device Information: Browser type, operating system, and device identifiers

• Log Data: IP address, access times, and pages viewed

• Cookies: Small data files stored on your device to improve your experience

Information from Third-Party Integrations

When you connect third-party services to Kilo, we may receive data from those services as authorized by you.

How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our services

• Process transactions and send related information

• Send technical notices, updates, and support messages

• Respond to your comments, questions, and requests

• Monitor and analyze usage patterns and trends

• Detect, investigate, and prevent fraudulent or unauthorized activity

• Personalize and improve your experience

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)

• Legal Requirements: When required by law or to protect our rights

• Business Transfers: In connection with a merger, acquisition, or sale of assets

• With Your Consent: When you explicitly authorize us to share information

Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest

• Regular security assessments and audits

• Access controls and authentication protocols

• Secure data centers with physical safeguards

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete data

• Delete your personal information

• Object to or restrict certain processing

• Data portability

• Withdraw consent

To exercise these rights, contact us at hello@framley.pro

Cookies

We use cookies and similar technologies to:

• Keep you signed in

• Remember your preferences

• Understand how you use our platform

• Improve our services

You can control cookies through your browser settings.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Kilo is not intended for users under 16 years of age. We do not knowingly collect personal information from children.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: hello@framley.pro